Shipping Policy

At Covilta, we aim to deliver your orders in a timely and secure manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

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1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• During high-demand periods or sales, processing times may be slightly extended.

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2. Shipping Locations

• We currently ship across India.

• International shipping is not available at this time.

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3. Delivery Time

• Estimated delivery time is 3–7 business days, depending on your location.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

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4. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Any promotional free-shipping offers will be clearly mentioned on the website.

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5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS.

• You can track your order using the courier partner’s tracking link.

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6. Delivery Issues

• If an incorrect address is provided, delivery delays or returns may occur.

• Covilta is not responsible for delays caused by courier partners or circumstances beyond our control.

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7. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with images.

• In case of lost shipments, we will coordinate with the courier partner and assist with resolution.

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8. Contact Us

For any shipping-related questions or concerns, please contact us at:

Email: support@covilta.com
Business Name: Covilta
Country: India